Civic Academy

Public Dashboards, Technology & Consultants 101

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How technology can support transparency and accountability without creating consultant dependency.

Technology is not the hardest part

The hard parts are defining metrics, cleaning data, assigning owners, training staff, and changing culture.

Technology should make existing information visible and usable.

Tools that could help

Microsoft Power BI.

Smartsheet.

Airtable.

Monday.com.

ArcGIS dashboards.

OpenGov-style portals.

Public records request portals.

Consultant principle

Use consultants to build systems, train local staff, transfer knowledge, and leave.

Do not create permanent consultant dependency.

First systems to build

Public action item dashboard.

Audit finding tracker.

Workforce capacity dashboard.

Public records portal.

Citizen reporting guide.

Drafted with AI assistance from public sources and reviewed by volunteers — not yet line-checked against the current Code, and laws change. Verify anything that matters with the Code or office itself; spot an error? Tell us.

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